Privacy and Cookie Policy

Introduction

Welcome to Glowtech Services! This privacy policy explains how we collect, use, and protect your information when you visit our website. We are dedicated to safeguarding your privacy and ensuring that your personal data is handled in accordance with this policy. We may update this policy periodically, so please check back regularly to stay informed about any changes.

Your Account

By using our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your computer. You agree to accept responsibility for all activities conducted under your account. Please ensure that the information you provide is accurate and complete, and notify us immediately of any changes. You can access and update your information in the “Your Account” section of our site.

Glowtech Services reserves the right to refuse access to the website, terminate accounts, edit content, or cancel orders at our discretion. If we cancel an order, there will be no charge to you.

Privacy Policy

Controllers of Personal Information

The personal information collected by Glowtech Services is primarily controlled by our main office. We utilize the information gathered to enhance your shopping experience, process orders, deliver products, manage payments, communicate updates, maintain your account, and recommend services that may interest you.

Information We Collect

1. Information You Provide: We collect information you enter on our website or provide in other ways. This includes data submitted when you search for products, place orders, or communicate with our customer service team.
2. Automatic Information: We gather certain types of information automatically when you interact with us, including your IP address, browser type, pages visited, and purchase history. We may use cookies to facilitate this process.
3. Email Communications: We may track whether you open our emails to improve our communications and marketing efforts.
4. Information from Other Sources: We may receive information from third parties, such as updated delivery addresses from carriers, to enhance our records and improve our services.

Cookie Policy

Cookies are small files transferred to your computer’s hard drive that allow our systems to recognize your browser. We use cookies to provide personalized features and improve our website. While you can choose to decline cookies through your browser settings, this may limit your ability to use certain features on our site.

Sharing Information

Your privacy is essential to us, and we do not sell your personal information to third parties. Any transfer of personal information outside the European Economic Area will comply with applicable data protection regulations.

Security Measures

We prioritize the security of your information. We use Secure Sockets Layer (SSL) encryption to protect your data during transmission and maintain strict physical and electronic safeguards to secure your personal information.

Fraud Prevention

To combat fraud, we may require you to provide verification information, such as the CVV code from your credit card, during transactions. We will not process orders if the billing address does not match the registered address of the cardholder.

Children’s Policy

Glowtech Services does not sell products to children. If you are under 18, you may only use our website with the supervision of a parent or guardian.

Changes to This Policy

We reserve the right to modify this privacy policy and our website at any time. You will be subject to the policy in effect at the time you use our website or place an order unless changes are required by law.

Your Rights

You may request access to the personal information we hold about you under applicable data protection laws. To obtain a copy, please contact us. If you believe any information we hold is incorrect, please inform us promptly, and we will correct it.

Cookie List

The following cookies may be collected when you use our website:

For further details on how we use cookies, please refer to the relevant section on our website.

Links to Other Websites

Our website may contain links to third-party sites. Once you leave our site, we cannot control the privacy practices of those sites. Please review their privacy policies before sharing any personal information.

Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us. Your privacy matters to us, and we are here to assist you!